Refunds and Cancellations Important Info: Email support: hello@petropolitan.inCall | WhatsApp | SMS: +91 98210 61999 In order to receive a refund, Pet grooming appointments must be cancelled at least 3 hours prior on the day of the grooming service. Cancellations made within 24 hours without rescheduling an appointment will be subject to a partial refund of 80% of the booking price. Cancellations made within 24 hours with a rescheduled appointment will be subject to a Rs. 200 rescheduling fee.